You Don't Have to Navigate Healthcare Alone.
Michelle is a Registered Nurse and patient advocate with more than a decade of experience helping older adults and their families navigate healthcare. Through Aging Parent Resource Hub, she provides compassionate guidance so families can make informed decisions with
confidence and peace of mind.
About Michelle
What you can expect • Clear answers to complex healthcare questions • Guidance through Medicare and insurance • Help finding community resources • Personalized action plans • Compassionate support every step of the way
Guidance
Aging Parent Resource Hub
What we stand for
Mission
We help families confidently navigate the healthcare system so they can make informed decisions, reduce stress, and feel supported every step of the way.
Vision
We envision a future where no family has to navigate healthcare alone.
Brand Promise
When your family feels overwhelmed, you'll have an experienced Registered Nurse in your corner to help you navigate every step with confidence, compassion, and clarity.
- Compassion • We listen first and support every family without judgment.Integrity • Evidence-based guidance that's always in your family's best interest.Clarity • We simplify complex healthcare, Medicare, and community resources into clear next steps.Advocacy • We help families ask the right questions and make informed decisions.Empowerment • Our goal is to help families gain confidence—not dependence.
Our Core Values
Led by an experienced Registered Nurse, we help families navigate Medicare, coordinate care, connect with community resources, and confidently make healthcare decisions—so they never feel like they're facing the healthcare system alone.
Service Catalog
Family Healthcare Roadmap
Starting at $297 Best for: Families needing a comprehensive plan for an aging parent. Includes:• Everything in the Peace of Mind Consultation• Health and care needs assessment• Medication organization review• Provider and specialist review• Insurance and Medicare review• Home safety discussion• Community resource search• Caregiver needs assessment• Written roadmap with prioritized recommendations• 30-minute follow-up call
Peace of Mind Consultation
Starting at $197 Best for: Families who need expert guidance but aren't sure where to start. Includes: • 90-minute virtual consultation • Review of current healthcare concerns • Review of medications (high level) • Medicare and insurance discussion • Community resource recommendations • Prioritized next steps • Written action plan delivered within 3 business days
Medicare & Insurance Navigation
Starting at $149 Best for: People who feel overwhelmed by Medicare or insurance. We can help with • Medicare education • Medicare Advantage vs. Original Medicare • Part D plan guidance • Medicare Savings Programs• Extra Help education • Prior authorization guidance • Insurance denial education • Appeal process education • Referrals to appropriate resources when needed. Important: We provide education and guidance. We do not sell insurance or act as an insurance agent.
Hospital Discharge Navigation
Starting at $249 Includes: • Review of discharge instructions • Medication reconciliation discussion • Follow-up appointment planning • Equipment guidance • Home care resource recommendations • Community resource referrals • Identification of questions to ask providers
Medical Appointment Preparation
Starting at $149 Includes: • Review of upcoming appointment • Create a personalized question list • Organize medical history • Medication list review • Prepare symptom timeline • Guidance on what records to bring • 30 minute post-appointment follow-up
Community Resource Navigation
Starting at $249 Our signature offering. We help locate: Financial Assistance • Prescription assistance programs • Disease-specific grants • Utility assistance • Food assistance • Housing resources • Caregiver support programs Healthcare Resources • Home health agencies • Hospice and palliative care • Rehabilitation services • Durable Medical Equipment (DME) suppliers • Transportation programs • Adult day programs, Government Programs • Area Agencies on Aging • SHIP counselors • Veterans resources • Medicaid information • State assistance programs
Long-Distance Caregiver Support
Starting at $299 Perfect for adult children who live in another city or state. Includes: • Virtual family meeting • Care planning • Provider coordination guidance • Resource recommendations • Ongoing communication plan • Written summary for family members
Monthly Healthcare Navigation Membership
Concierge Navigator
Starting at $499/month, Everything in Family Navigator, plus • Priority scheduling • Monthly family care conference • Ongoing care planning support • Complex resource coordination • Assistance preparing for major healthcare transitions
Family Navigator
Starting at $249/month Everything in Essential, plus: • Two scheduled calls per month • Care coordination guidance • Medicare and insurance questions • Appointment preparation • Resource research
Essential Navigator
Starting at $99/month • One monthly check-in • Unlimited email questions • Resource recommendations • Educational updates
The Role of a Healthcare Navigator
A healthcare navigator acts as a professional guide for families managing the complex medical needs of an aging parent. They help translate medical jargon, coordinate between different specialists, and ensure that all members of the care team are aligned on the same goals. Families can expect a navigator to provide clarity during confusing transitions, such as moving from a hospital to home or a rehabilitation center.
Beyond clinical coordination, navigators assist families in understanding their options for long-term support and community resources. This includes explaining the differences between various types of insurance coverage and helping to identify local programs that provide financial or social assistance. Their primary objective is to reduce the administrative and emotional burden often felt by family caregivers.
When working with a navigator, families often find they can focus more on their personal relationship with their parent rather than the logistics of medical appointments and paperwork. By having an experienced advocate in their corner, families gain the confidence to ask the right questions and make informed decisions about their loved one’s ongoing health and well-being.